Through the Eyes of a Teenager in A P, A Short Story by...

Teenagers often find themselves going through the motions of doing what they are told when they are told to do it. In conforming to societies norms teenagers begin to feel as if they blend in and nothing is really special about them. John Updike was able to write a coming of age story in which his main character Sammy gets shoved into adulthood rather quickly over spontaneous decision. Through Sammy’s thoughts, intense observations, and his actions we are able to see his deep depravity and his longing to stand out from the crowd. Sammy is just the normal average teenage boy that works at his town’s local AP store. From the beginning of the story we are able to see that Sammy is very opinionated, sarcastic, and has a keen observational†¦show more content†¦He is equally dismissive of his coworker Stokesie, whom Sammy sarcastically presents as an unimaginative drone. The irony of Sammy’s sense of superiority throughout the story is that he realizes that, in the eyes of Queenie, he must seem just like every one else in the store. His sole desire to set himself apart from the to prove that he is different from the rest, leading him to quit his job. We start to see he desire to be more then who he truly is by his subtle hints he gives out as he observes the girls. On example, is when Queenie talks about picking up Herring snacks, we see Sammy slip into a day dream of how marvelous it would be to join in on her families parties. Only to bash his own family down by saying, â€Å"When my parents have somebody over they get lemonade and if it’s real racy affair Schlitz in tall glasses†¦.† (Updike 21) showing his deep desire to live an elegant and sophisticated life. Sammy resents his parents for not being able to give him a life of riches. Although his parents try hard to give him a good life but getting him the job at AP, Sa mmy still doesn’t think its good enough and he wishes he could live a fun care free life. Sammy makes this resolution near the end of the story, as Lengel tries to dissuade him from quitting his job. The true problem that lies here is Sammy’s deep desire to stand out from the crowd. Sammy thinks that it would be â€Å"fatal†(Updike 23) for him not to complete the gesture of quitting over Lengel’sShow MoreRelated The American Male in John Updikes AP Essay918 Words   |  4 PagesThe American Male John Updike’s â€Å"AP†, is a short story that relates an episode in the life of a teenage (male) grocery store employee, circa 1961. Many critics suggest that this story is told through the eyes of the main character Sammy, and not through those of the author, John Updike. The label placed upon teenage males in modern society is often that of an à ¼ber sexist that views the female entity in only sexual lights. 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I will be comparing and contrasting the portrayal of women, love and epiphany in the two short stories AP and Araby. I believe women are portrayed negatively in AP. I have came to this conclusion because I believe Sammy treats the â€Å"Queenie† positively but treatsRead MoreA P By John Updike1344 Words   |  6 PagesSammy, the teenage cashier in John Updike’s AP is a seemingly quiet character. He seems to put up with his boss, Langel, make conversation with his co-worker Stokesie, and deals with sheep for customers every day on the job. On the outside looking in he seems like an average teenager in the 1950s, but inwardly despises and questions the society around his life. It seems that he will never speak his mind. That is, until one day when three girls his age walk into the AP grocery store in bathing suitsRead MoreAnalysis Of A P, Doc s Story, And Rara Avis1509 Words   |  7 Pages A form of communication in history, and a form of communication that tells history. Stories can vary in length and genre. However, one variable that remains constant is their ability to give ne w information to process. Authors John Updike, J.E. Wideman, and T.C. Boyle use their stories, AP, Doc’s Story, and Rara Avis, respectively, to do just that. With some active reading, these short, but meaningful stories can empower readers to have a greater apprehension of real life situations. After takingRead MoreAnalysis Of A P, Doc s Story, And Rara Avis1520 Words   |  7 Pagescommunication that is engrained in history, and a form of communication that tells history. Stories can vary in length and genre. However, one variable that remains constant is their ability to give new information to process. Authors John Updike, J.E. Wideman, and T.C. Boyle use their stories, AP, Doc’s Story, and Rara Avis, respectively, to do just that. With some active reading, these short, but meaningful stories can empower readers to have a greater apprehension of real life situations. After takingRead MoreCharacter Analysis Sammy1030 Words   |  5 PagesCharacter Analysis Sammy Text â€Å"AP† by John Updike In the story of â€Å"AP† by John Updike Sammy is the narrator. He is a nineteen year old young man who portrays a normal teenager by having a summer job like most teenagers do. He had a common summer job at a grocery store. He held the position as a cashier throughout the story until he ended up having a dynamic change. Throughout most of the story his actions would be considered assertive to most readers. He is very particular with every detailRead MoreJohn Updike’s A P, Richard Wright’s The Man Who Was Almost a Man, and James Joyce’s Araby1295 Words   |  6 PagesJohn Updike’s â€Å"A P,† Richard Wright’s â€Å"The Man Who Was Almost a Man,† and James Joyce’s â€Å"Araby† Stories about youth and the transition from that stage of life into adulthood form a very solidly populated segment of literature. In three such stories, John Updike’s â€Å"A P,† Richard Wright’s â€Å"The Man Who Was Almost a Man,† and James Joyce’s â€Å"Araby†, young men face their transitions into adulthood. Each of these boys faces a different element of youth that requires a fundamental shift in their

Industrial Wo Manpower What Happens When Women Go Into...

Industrial Wo-Manpower – What Happens When Women Go Into Labor? Although women make up half of the population, they have often been overlooked in times of reform and change. During Reconstruction, women were ignored as the fifteenth amendment granted voting rights to men of all colors, but not to women. During the Progressive Era, women spearheaded many reforms of society, but were not able to reform much of their role in it. During WWII, women were used to support the economy, and then tossed to the side as soldiers returned from war. But throughout all of this, women slowly increased their foothold in industry. Economic needs, societal perceptions of women, and the strength of the women’s rights movement altered the role of women in industry throughout American history. In the Progressive Era, the changing perception of women from strict homemakers to a viable workforce and the centrality of women to many reform movements enabled increased participation in the manufacturing of the early 20th century. During the Progressive Era, the gradual acceptance of women as an industrial labor force enabled women of all ages to work in manufacturing. The Triangle Shirtwaist Company Fire, although tragic, was representative of the growing number of women working in textiles and other manufacturing centers instead of staying at home. Also, the Bachelor Girls Social Club was one of the outlets for women in the Progressive Era to assert their independence. It shows that theShow MoreRelatedEssay Paper84499 Words   |  338 PagesStates, and the U.S. Army Reserve, unless otherwise stated. During mobilization, the Contents proponent may modify chapters and policies contained in this regulation. Chapters 6 and 7 and appendixes E and F apply to Army National Guard Soldiers when on AD Title 10, for 30 days or more, and in all other cases, Army National Guard Soldiers are governed by NGR 600–21 and NGR 600–22. Portions of this regulation that prescribe specific conduct are punitive, and violations of these provisions mayRead MoreDeveloping Management Skills404131 Words   |  1617 Pagessolution for courses in Principles of Management, Human Resources, Strategy, and Organizational Behavior that helps you actively study and prepare material for class. Chapter-by-chapter activities, including built-in pretests and posttests, focus on what you need to learn and to review in order to succeed. Visit www.mymanagementlab.com to learn more. DEVELOPING MANAGEMENT SKILLS EIGHTH EDITION David A. Whetten BRIGHAM YOUNG UNIVERSITY Kim S. Cameron UNIVERSITY OF MICHIGAN Prentice

Energy Conversation States Free Essays

TMA03 Covering Block 3 Question 1 (a)An impactor mass of 45 kg is used to represent the weight of child reasonably regarded to be involved in an accident with glass or plastics. (b)The BS standards gives the manufacturers a clear set of standards that their products need to achieve to be safe and fit for the purpose that they have been designed for. It also gives the purchaser the expectation that the item has reached the standards set down by the BSI and will be a safe for the expected life of the item. We will write a custom essay sample on Energy Conversation States or any similar topic only for you Order Now (c) (i)The energy on impact is calculated by using the following equations: Potential Energy (PE) = mass x gravity x height This gives the potential energy at the height when the ball is held at the start of the test. This can be used as a check to for the Kinetic energy (KE) equation as the law of energy conversation states that energy may neither be created nor destroyed. Therefore the sum of all the energies in the system is a constant. So the PE when the ball is held at height will be the same as the KE just before the impact with the glass. To calculate the KE use the equation KE = ? mv2 (ii) Using the KE equation from question (i) KE = ? mv2 |u = initial velocity | |v = final velocity | |a = acceleration | |s = distance | Insert the constants of Mass = 45kg To calculate the v2 using the equation v2 = u2 + 2 x a x s For test 1 KE = ? mv2 For the v2 v2 = 02 + 2 x 9. 8 x 305 Gives 5978 Insert in to KE = ? mv2 to give KE = ? x 45 x 5978 To give 134505 = 135J to 3 sf To check use PE = mgh 45 x 9. 8 x 305 = 134505 Round up to 3 sf to give 135 J So PE =KE 135J is as given in BS 6206:1981. For test 2 KE = ? mv2 For the v2 v2 = 02 + 2 x 9. 8 x 457 Gives 8957. 2 Insert in to KE = ? mv2 to give KE = ? x 45 x 8957. 2 To give 201537 = 202J to 3 sf To check use PE = mgh 45 x 9. 8 x 457 = 201537 Round up to 3 sf to give 202 J So PE =KE 202J is as given in BS 6206:1981. For Test 3 KE = ? mv2 For the v2 v2 = 02 + 2 x 9. 8 x 1219 Gives 23892. 4 Insert in to KE = ? mv2 to give KE = ? x 45 x 23892. 4 To give 537579 = 538J to 3 sf To check use PE = mgh 45 x 9. 8 x 1219 = 537579 Round up to 3 sf to give 538 J So PE =KE 538J is as given in BS 6206:1981 iii) The velocity that the impactor strikes the glass when it is dropped from a height of 1219 mm is calculated as above using: v2 = u2 + 2 x a x s v2 = 02 + 2 x 9. 8 x 1219 = 23892. 4 v = (23892. 4= 154. 6 m s-1 Question 2 (a)There are 3 main features of an invention to make it patentable. It has to have something new about it; this could be an improvement on an existing item. Also it must have a purpose (useful) and be able to be manufactured b ut this is not as important with today’s technologies as a software program can be patented. b) (i) The advantages of using a hollow shape for lintels are that a solid lintel is both heavy and cumbersome when it is in transit and when being manoeuvred into position at the build site. The added weight of the lintel will also require the supporting wall to be at a required strength to support the lintel and the load above it. They can be considered that they can be over designed for the job that they are intended for. It is possible to remove material from a beam without compromising its strength, as the material removed will be from areas that the stress is negligibly small is not a large volume. The stiffness of the beam will depend upon the properties of the material used in its construction and the component geometry of the design of the beam. (ii) In the Dorman Long patent the suggested material of construction plate/sheet steel. The use of plate/sheet steel is favoured due to its stiffness compared to its weight and that it can be easily folded or rolled in the construction of the lintel. (c) (i) Refer back to claim 1 of the Catnic patent as discussed in Block 3 Part 2. List the ‘essential integers’ of the Catnic lintel, and identify which component part is absent from the Dorman Long patent. a first horizontal plate or part adapted to support a course or plurality of superimposed units forming part of the inner skin and a second horizontal plate or part substantially parallel to the first and spaced there from in a downward vertical direction and adapted to span the cavity in the cavity wall and be supported at least at each end thereof upon courses forming parts of the outer and inner skins respectively of the cavity wall adjacent an a perture, and first rigid inclined support member extending downwardly and forwardly from or near the front edge adjacent the cavity of the first horizontal plate or part and forming with the second plate or part at an intermediate position which lies between the front and rear edge of the second plate or part and adapted to extend across the cavity, and a second rigid support member extending vertically from or from near the rear edge of the first horizontal plate or part to join with the second plate or part adjacent its rear edge. ii) The supporting member between the two Suggest what effect the extra part is likely to have on the performance of the Catnic lintel compared to the Dorman Long lintel. (6 + 2 = 8 marks) Question 3 a) Although in a perfect environment there would be no risk to any persons or property and to remove any risk would mean stopping the processes that give rise to risk. However that is not the case so there will always risk involved in everything that we carry out. I have widely based this answer on the nuclear power industry where the risks involved are both acceptable and less acceptable. |Risk more acceptable | |No alternatives available |This could be classed as the use of a radio active fuel in a nuclear power | | |station. The risk of its use would be classed as acceptable as there is not| | |a suitable alternative as a fuel. | |Risk known with certainty |The use of a radio active fuel and its risks are known with certainty and | | |should be factored in to the design and management of the facility. | |Risk less acceptable | |Effect delayed |Prolonged exposure to a radio active element will have a delayed effect | | dependant upon the length and magnitude of the exposure. So if these | | |exposures are not monitored and controlled the risk would be less | | |acceptable. | |Consequences irreversible |Again as the damage done from high, prolonged exposure to a radio active | | |element to the human body can be irreversible. Also a spillage or | | |accidental release to the environment could lead to the area being of no use| | |to the local population for a considerable time. | b) The principle of ALARP where improvements to the systems or process to reduce the risks are shown to be greater than the costs in the production compared to the benefits gained. The extra costs may be balanced against the risk reduction, for example, reducing the risk of exposure to the environment and humanity from hazardous chemicals or ionising radiation. The ALARP assessment in figure 3 shows that the acceptable risk for electrical control systems has been broken in to 3 defined harm categories. The inverted triangles show that as the frequency of those injured rises then the risk becomes less tolerable. The area shaded â€Å"broadly acceptable† shows that the processes carried out do not pose a risk to those involved, risk is negligible and it will be necessary to maintain checks and safety futures to keep the injuries at this level. In the area marked â€Å"tolerable if ALARP† shows the area that the risk of injury to those involved in the process ahs increased, if the risk was under taken then there could be a benefit. This can be broken into 2 further subsections, if the frequency is low the it can be tolerable if the cost of the risk reduction exceeds the improvement, as the frequency increases then it would only be tolerable if the risk reduction is impractical or the cost disproportionate to the gains in improvement. The area shaded â€Å"intolerable† is the area where the frequency is at it highest and therefore the risk cannot be justified unless in exceptionable circumstances, for example working on a live high voltage electrical system. Question 4 Table 4. 4 in Block 3 Part 4 shows the various stages in energy conversion for fuel used to power a computer. It shows a hypothetical balance sheet for energy conversion from chemical energy (in a fuel) to light energy (light emitted by a computer display). a) The law of energy conversation states that energy may neither be created nor destroyed but transformed into different forms of energy i. . to heat, light, or noise energy. Therefore the sum of all the energies in the system is a constant. Explain briefly the principle of the conservation of energy, and how it applies at each stage in the energy conversion process. (2 marks) (b) Calculate the percentage of the total available energy that is converted to: (a) heat (b) noise (c) electrical energy. In each case, show your working fully. (4 + 4 + 4 = 12 marks) †¢ break into three parts†¦ energy required for ice to reach a temp of 0 q1 = mcT q1 = 11. 75 g(2. 09 J/g ·Ã‚ °C)(-5. 00 °C-0 °C) q1 = -122. 8J second part nergy required for change of states from solid to liquid q2 = n*? Hfus n = 11. 75g / 18. 02g/mol n = 0. 65mol q2 = 0. 65mol * 6. 02 kJ/mol q2 = 4. 0kJ careful units!!!! q2 = 4000J third part.. energy required for liquid water from 0 to 0. 500 °C†¦ q3 = mcT q3 = 11. 75 g(4. 21 J/g ·Ã‚ °C)(0. 500 – 0) q3 = 24. 7J ENERGY IN TOTAL†¦ E = q1 + q2 + q3 E = -122. 8J + 4000J + 24. 7J E = 3902J The final 10 marks for the assignment are awarded for presentation – see the guidance in the introduction to this booklet. These will be scored on the PT3 form as Question 5. Assignment Booklet How to cite Energy Conversation States, Essay examples

Importance of IT for Career-Free-Samples for Students-Myassignment

Questions: 1.What does IT mean to you? 2.Why IT is important to your career? 3.How does IT supports business processes and links them together? 4.What are some of the emerging technologies? 5.What is Enterprise Architecture? 6.What are the main risks associated with implementation of new Information Systems? Answers: 1.In this busy, competitive era, Information technology plays an important almost everywhere. It is quite interesting to note that IT touches all parts of life. From e-governance to online tutorials, there is IT everywhere. This is why kids, graduates and professionals should understand IT! Without the help of information technology, the process of sending, retrieving and storing information becomes very difficult (Leon et al., 2009). IT is a combination of many elements. This includes hardware, software and firmware. Almost everyone in the 21st century should be aware of the information technology to grow. 2.With respect to career, information technology plays an integral role. Here are few ways IT can influence your career: You will be able to reach global markets at a faster rate. With the help of software programs and hardware devices, you can target better and bigger markets (Leon et al., 2009). Life becomes easier with information technology. For instance, tasks like creating, sharing and evaluating resumes become a cake walk. IT helps businesses keep up with the demand and supply of candidates. One should be curious and anxious about IT developments to win the race. Information technology binds various business processes together (Gerstein et al., 1982). May it be the finances, technology (itself) or resources, IT is required to keep everything going. Here are few ways IT influences businesses: Most business transactions and finances are managed over the internet. There are computers, networks and security programs to handle the flow of money. Technology is an industry where millions of hands brains come together. Knowledge transfer becomes easier with IT. Resources are able to connect and transfer information with IT! Business communications have become effortless and seamless (Gerstein et al., 1982). 4.Even today, there are so many emerging technologies. These technologies are expected to make life better and affordable. For example, cloud computing is one of the next biggest things in the industry. CC is already in the market. However, there is plenty of scope for growth and advancements. Likewise, nanotechnology is an edgy division of IT! It focuses on making things smaller, but efficient 5.IT would become difficult or rather impossible without a reliable enterprise architecture. It is important for organizations to invest on enterprise architectures (Kappelman, 2010). These are blueprints that can result in great IT solutions. The architecture brings together hardware devices, software programs and human beings. This is where many risks are identified and mitigated. 6.Potential risks with new information systems are (Mizoguchi, 2012): Inexperienced minds Expensive devices and unaffordable enterprise strategies Unclear motives References Gerstein, M., Reisman, H. (1982). Creating competitive advantage with computer technology, Journal of Business Strategy, vol. 3(1), 53-60 Kappelman, L. A. (2010). Enterprise Architecture: Not Just another Management Fad. Available at https://www.ittoday.info/Articles/Enterprise_Architecture.htm [Accessed on 10th Aug 2017] Leon, A. Leon, M. (2009). Fundamentals of Information Technology, 2E. New Delhi, India: Vikas Publishing House Mizoguchi, T. (2012). Information Technology Risks in Today's Environment. Available at https://chapters.theiia.org/sandiego/Documents/Seminars/SD_IIA___ISACA_Event_041112_Deloitte_IA_Top_Ten_Risks.pdf [Accessed on 10th Aug 2017]

Learning styles in fact to face and online environments

Introduction Stakeholders in the education industry have criticised online education because of various reasons. However, it is emerging that differences in student characteristics may be a significant contributor to the perceived inadequacy of online learning. One trait is student learning styles; if educators learn about the relationship between learning styles and education environment (online or face to face) then they may improve their outcomes.Advertising We will write a custom essay sample on Learning styles in fact to face and online environments specifically for you for only $16.05 $11/page Learn More Relationship between learning styles and education environment (online versus traditional) The theoretical model of learning style components states that learning styles are dependent on three key factors: student motivation, task engagement and cognitive processing habits (Aragon et. al. 2002, p. 233). They describe student motivation as a learner ’s condition of motivation when presented by a new task. Sometimes, students may demonstrate independent motivation behaviour or dependent behaviour. In other scenarios, motivation could be avoidant or participatory. At times, it may be collaborative or competitive. Task engagement is the extent to which a student will pay attention to certain aspects of their education. This may be indicated by their enthusiasm, concentration levels or the way they participate in class. A student’s level of anxiety, their attitude, concentration, scheduling, testing strategies and many other factors illustrate the extent of task engagement (Aragon et. al. 2002, p. 236). Cognitive control is the manner in which a learner processes information. The student usually demonstrates this by their reflective observation, which is one’s ability to think about what they have observed. In certain circumstances, this parameter could be manifested as concrete experience. Abstract conceptuali sation is also another way of demonstrating cognitive control, and the opposite end of this spectrum is active experimentation. It is insightful to know whether online students have a greater preference for reflective observation or concrete experience or whether they prefer to experiment actively in class. The same information is quite useful for traditional students, as well. Aragon et. al. (2002) carried out an analysis of the differences between online students’ learning styles and traditional students. They found â€Å"traditional students were more effective at using supporting materials and techniques than their online counterparts† (Aragon et. al. 2002, p. 236). Therefore, study aids are more suitable in face-to-face settings than in online communities. Additionally, â€Å"online students prefer to use reflective observation more than their face-to-face counterparts† (Aragon et. al. 2002, p. 237). This means that the extent to which online students learn by seeing and doing is greater than it is among traditional students.Advertising Looking for essay on languages? Let's see if we can help you! Get your first paper with 15% OFF Learn More Furthermore, abstract conceptualisation is another mode of instruction delivery that online learners prefer over their face-to-face colleagues. This means that the internet, as a method of teaching delivery, is synonymous with â€Å"learning by thinking† (Aragon et. al. 2002, p. 237). Face-to-face learners have a greater preference for active experimentation compared to their online peers. This means that educators in the traditional environment ought to facilitate teaching through doing. Conversely, educators in the online community ought to embrace more reflection (Aragon et. al. 2002, p. 243). Conclusion Differences between preferred learning styles in the face-to-face environment versus the online environment prove that students acquire knowledge differently. Therefore, ed ucators must incorporate those preferences in the way they deliver material to their students. Both settings can yield favourable results if teachers use the right approach. The main difference between the two groups is cognitive control as face-to-face students prefer a hands-on approach while online students do well with reflective thinking. Reference Aragon, S, Johnson, S Shaik, N 2002, ‘A preliminary analysis of the influence of learning style preference on student success in online vs face-to-face environments’, American Journal of Distance Education, vol. 16 no. 4, pp. 227-243. This essay on Learning styles in fact to face and online environments was written and submitted by user The Fury to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Assignment Posting Example

Assignment Posting Example Assignment Posting – Assignment Example September 7, Blackboard Post: Continued Discussion of Community The community that was previously described was composed of out-of-school youths, predominantly female and who opted to be actively involved in an adult educational workshop to develop entrepreneurial skills. As such, this small community conforms to the description of a social organization in terms of containing the basic components, such as: (1) similar elements that apparently define it (out-of-school youths sharing similar interests and free time to attend educational workshops); (2) processes that make the social group work together (the aim or goal which is to learn a craft or a means of livelihood which could be productive and could generate income for these youths); (3) differentiation between members (as previously noted, the group was actually composed predominantly of females, but coordinators and volunteer workers were both males and females and in varied age groups, also from different cultural backgrounds); (4) stratification of members (layered social status were evident in terms of the members coming from different social classes: out of schools youths who have no regular income; educators and coordinators who were employed either full time or part time; volunteers who were supported by parents, like me). For that experience of working as a volunteer in an adult educational workshop, one recognized that the rules and norms were defined in terms of the goals of the workshop and the desire to assist out-of-school youths to be productive members of society. The coordinated endeavors were therefore guided by principles of respecting diversity and acknowledging that this learning system worked through genuine support of other community members.

Intellectual Capital development through Soft Systems Thinking Essay

Intellectual Capital development through Soft Systems Thinking - Essay Example In truth, all of the components of a business are essential in the systematic flow of finances (Strassman, 1998). This paper discusses the importance and significance of 'intellectual capital' and its impact to a business endeavour through the application of soft systems thinking methods. Intellectual capital can be defined in many ways and its definition usually depends on the economic theory applied to it. The most common definition of intellectual capital states that it is a combination of both instructional (e.g. training materials coming from the employers) and individual capital (e.g. enthusiasm and mindset of an employee) in a financially-productive enterprise. Another common definition is that it is a form of capital that generates intellectual rights. 'Intellectual capital' is assumed to be intangible but is nevertheless significant in any enterprise. It has no monetary value and is not include in the actual accounting but it generates products that are considered to be intellectual in nature (Wikipedia, 2006a). Economic theorists apply the term 'intellectual capital' in most modern financial sectors such as information technology (IT), innovative research, technological protocols and many more fields which are associated because of their use of modern technology. This definition may be due to the emphasis of modern economic theorists to industrial concepts. These definitions may have also originated from the Internet boom of the mid-nineties and the early years of 2000. During this period in history, professionals working on the information and computer technology sectors banded together to form several computer companies, some of which has achieved monumental success which continues up to today. This notion relates to the 1970's-80's 'tulip boom', where the whole world seemed to be entranced with tulips and their complimentary products. During that time, manufacturers and distributors of came up with various permutations of their products as they assigned different prices for each of the combination of tulips and their complimentary products such as pots. In the same way, computer professional constantly repackage and revise their products to market them in some other price group. Many consumers consider this as a sly ploy done by manufacturers for them to buy their products (Wikipedia, 2006a). Leonard-Barton (1992 -1995) emphasised on the significance of knowledge in the formation of creative and innovative ideas on brainstorming activities done by most companies. Her studies reveal that the distribution and dissemination of knowledge to persons that are involved sparks innovation. She believes that the added social interactions done in the brainstorming activities are crucial and proves to be very effective in the creation of new ideas and knowledge for the firm. When persons contribute their own ideas to each other, organisational knowledge is formed thereby increasing the firm's knowledge base and creative capacities. These capabilities are innate to the participants and are not easily copied, obtained or stolen by others forming the so-called 'competitive edge' of the company (Gao et al, 2002). The management of (restricted) knowledge among employees now becomes an actual part of intellectual capital which will provide the necessary 'push' or leverage needed for

Evaluate the Self Control Theory of Crime Essay

Evaluate the Self Control Theory of Crime - Essay Example Negative feelings such as guilt, shame, inferiority, depression, self-pity, anger, fear, revenge, unforgiveness, resentment, jealousy, envy, etc., are just to name a few that emotionally affects self-control. Man is a rational creature - is the notion assumed at first by self-control theory. A person usually balances sound judgment before making a sensible decision. According to Gottfredson and Hirschi, crimes are restraints or deception that a person continues to do since he gains maximum benefits with little effort. Illegal act or violation of laws pledges great compensation with little harm present. Because of these findings, Gottfredson and Hirschi regarded a person's tendency to perpetrate crimes with their level of self-control. People with low self-control usually can't suppress themselves from the tempting instant gratification. The two authors discussed the root of low self-control prosper at a young age because of futile or defective environment. There are several studies that established on the basis that a man's development is conditioned by his past experiences, specifically the formative years. A healthy, pleasant experience during childhood may be considered as most conduc ive to the development of an emotionally stable and mature individual. Conversely, the growth of a child in a traumatic, unpleasant atmosphere particularly with parents, guardians, siblings and peers conditions the development of personality disorder. Low self-control is a behavioral problem that may be seen among people with childhood hang-ups and traumas. Frail or deficient relation, guidance, and cultivation from parents before the child is eight years old are possible reason of unsuccessful personality. Gottfredson and Hirschi's reports gain support from empirical literature in regards to the connection of low self-control to crime or deviance. Low self-control was considered at least a moderate predictor of crime and deviance, according to Pratt and Cullen's (2000) meta-analysis that was shown in more than twenty studies (Higgins and Ricketts, 2004; Gottfredson and Hirschi, 1990). The following are characteristics of an individual who has weak self-control: adventurous, troublemaker, lack perseverance, involved in prohibited sexual activities, not interested in long-term work and educational goals and has difficulty in keeping a stable work and enduring personal relationships. With respect to crime, people deprived of needed satisfaction and demands when growing are those who resort to violence and commit petty crimes. They engage in such unlawful act to win attention or recognition or just to exercise freedom. Gottfredson and Hirschi also asserted that people who enter into a pseudo-abnormal manner such as smoking or drinking have low self-control. A noted comment or criticism of self-control theory is that it reduces the importance of the outcome of race and economics status instead it was concentrated on parenting as the resort of having low self-control in the early stage of life ("MicroCase exercise

The Role of Promotion in Marketing Research Paper - 1

The Role of Promotion in Marketing - Research Paper Example This paper illustrates that Starbucks used to advertise in an effective manner its coffee shops. The words used to advertise Starbucks coffee shops were â€Å"Starbucks Coffee†; however, the company has created a new logo and this has changed the old perceptions and created new ones concerning the company. The company is undergoing a considerable change and it is moving away from just being a coffee company to a beverage and food company. The social media is one place that Starbucks has ventured into extensively; in Twitter and Facebook, the company has 705,000 and 5,428,000 followers respectively. The Jamaican Blue Mountain Coffee is not an exception; the company is using the internet extensively to advertise its brand. Apart from getting the coffee from the stores, the customer can purchase the product online through the many online advertisements such as igourmet.com. Advertising as a promotional mix tool is appropriate for both companies. Majority of the organizations (bot h large and small) that depend on marketing to develop consumer interest, make constant use of advertising to assist them in meeting their marketing objectives. The task entails frequent development of advertising campaigns which involve a number of decisions for creating, evaluating, planning, and delivering an advertising effort. For both companies, advertising as indicated earlier on has proved to be a beneficial tool in marketing their products and attracting customers. Direct sales entail oral communication with potential buyer. This promotion mix tool is not appropriate for both companies since it focuses is only on creating a relationship with the buyer. The method is costly and there are many hidden costs.

Corporate Social Responsibility Challenges for Coca Cola

Corporate Social Responsibility Challenges for Coca Cola Corporate social responsibility (CSR) promotes a vision for the accountability of businesses in a wide range of stakeholders beyond shareholders and investors. The main areas of interest of CSR are the protection of the environment and welfare of workers, community and society at large, both today and tomorrow. The concept of CSR is based on the idea that companies are no further independent, but they are closely connected to the society. The traditional views on the competitiveness, survival and profitability of businesses no longer exist. The Coca Cola Company has fully implemented all the variables of CSR. While it is not a company that applies dishonest practices (such as Mc Donalds), it could be said that it seeks the maximization of profit but also believes in CSR and the contribution of the business to the prosperity of society. However, there is a difference. It has gone much further and has developed a code of ethical business conduct. This business conduct is communicated to all interested parties. Terms of reference Corporate Social Responsibility Stakeholders Business Ethics Multinational Companies Procedure (Methodology) The present paper is based on discussing corporate social responsibility theory and how the Coca Cola Company implements it. The research is based on CSR literature and the Coca Cola Corporate Social Responsibility Report as well as on some informal interviews with executives of Coca Cola Hellas. Some of the reasons that make companies adopt CSR principles are: 1. The shrinking role of government. The decrease of government funds, coupled with the growing distrust of the state regulations has led to the implementation of voluntary and non-regulatory initiatives. 2. The existing demands for greater corporate disclosure. There is an increasing demand for corporate disclosure on behalf of the stakeholders involved, such as customers, suppliers, employees, etc. 3. The increasing interest of customers. There is evidence that the ethical behaviour of companies has an increasing influence on customers purchasing decisions. 4. Growing investor pressure. A survey by International Environics (Frazer 2005), revealed that more than one quarter of the shares Americans own, was purchased by taking into account the ethical values of the companies. 5. The competitive labour markets. Employees seek more than just a salary and bonus. They want employers whose philosophies and operating practices suit to their own values. To be able to recruit and keep qualified employees, companies are obliged to improve working environment. 6. Relations with suppliers. Since interested parties are increasingly concerned about business matters, many companies take steps to ensure that their partners behave in a socially responsible manner (Alexander and Buchholz 1978). Some of the positive results that can occur when companies adopt corporate social responsibility are the following: Benefits for the company: Improved economic performance. Lower operational costs. Improved brand image and company reputation. Better sales performance and customer loyalty. Increased productivity and quality. Increased ability to keep qualified employees. Access to funds for capital purposes. Diversified employees/workforce. Safe products. Benefits for the community and the public: Charitable contributions. Employee volunteer programs. Corporate involvement in community programs in education, employment and programs for the homeless. Product safety and quality (Arlow and Cannon 1982). The concept of corporate social responsibility is now established in the global business agenda. However, many hindrances need to be overcome. An important challenge for the modern enterprise is the need for more reliable progress indicators in corporate social responsibility, along with the implementation of CSR strategies. The issues of dialogue and transparency can help the business be more reliable, and at the same time to reach the standards of other firms (Dierkes 1990). Critics of CSR, question the relationship of CSR to the nature of the business and believe that its incentives are insincere and hypocritical. They believe that it is more efficient to impose governmental and international regulations to make sure that companies act in a manner that is socially responsible. With regard to the relationship of CSR to the nature of the business, critics argue that the aim of the business is production and profit maximization for shareholders. Theorists such as Milton Friedman and others go a step further and argue that the goal of companies is to maximize returns to shareholders, and that only people can have the social responsibility, companies are only responsible for their shareholders and not for the society as a whole. While acknowledging that companies should respect the laws of the country in which they work, they have no further obligation to the society. Some people think that corporate social responsibility is incompatible with the nature and purpose of the business, but also that it is an obstacle to free trade. Those who argue that CSR is incompatible with capitalism and in favour of neoliberalism suggest that improvements in health, human life and infant mortality are due to the economic growth caused by the free business activities. In the theory and criticism to the CSR, the separation of firms according to their behaviour in relation to profit / ethics is included. Under this separation, the behaviour of enterprises is defined as follows: 1. The Amorals who seek only to maximize profit and return profits to shareholders. 2. The Loyalists who believe that their only obligation is not to derogate the law. 3. The Sympathizers who recognise the need to listen to the messages of society. 4. The Suspicious, in other words, the businesses that understand the need to combine profit with morality and make corporate values. 5. Finally, the Believers who are the firms that have developed and follow a code of ethics which has been notified to all interested parties (Caroll 1991). Most businesses (the Coca Cola company is among them) are between the two poles i.e., on the one hand, they want to achieve profits and have satisfied shareholders and on the other they want to conform to the social imperatives) and the current trend is that CSR can improve to a large extent long-term business profitability because it minimizes the risks and weaknesses and offers a range of potential benefits such as improved brand image and the involvement of employees. Other critics of CSR argue that some companies like the British American Tobacco, etc. use CSR to distract public attention from ethical issues raised regarding their core operations. They argue that some companies start CSR programs for the commercial benefits enjoyed by raising their reputation in the public or the government. They argue that companies exist only to maximize profits, and they do not promote social interests (Frazer 2005). Another problem is when companies promote CSR, they are also committed to sustainable development, but in reality, they engage in harmful business practices. For example, Mc Donalds while it promotes CSR, the salaries of its employees are very low. They work in unhealthy environments, and its products are a health risk because of their high fat content. Despite these problems and the use of CSR by certain companies to cover up bad business practices it could not be supported that all companies operate in the same way. Findings According to the Coca Cola Corporate Social Responsibility Report (2010) the CSR programme of the company is the following: The main objective of the CSR programme is Sustainability. This is expressed through the actions of the company in the following areas: consumer health, packaging and recycling, water stewardship, employee development, involvement of suppliers and energy and climate. Regarding of Consumer Health, the company wants to meet the modern life trends of consumers. For this reason, it has broadened the product portfolio with products that are not fattening, and it has reduced the amount of calories in its beverages by 88% according to school beverage guidelines. It has also supported Michelle Obamas campaign (Lets Move) with the initiative Clear on Calories. With respect to the axis of Packaging Recycling, the company introduced PlantBottle, which is a fully recyclable PET bottle made from a blend of petroleum based materials and up to 30 per cent of plant-based materials (Coca Cola CSR 2010). Coca Cola has also managed to achieve high recycling rates of its bottles (99 per cent in Europe and 92 per cent in North America). Regarding Water Stewardship, the company strives to improve the efficiency of water use. It has improved the use of water by 3.5 per cent from 2008. It current average water use ration to make one litre of its products is 1.67 litres. The development of employees is a further objective of the CSR of the company. The company believes that employees are the foundation for success. In its previous CSR programs, Coca Cola has created special programs to attract, retain and develop the skills and abilities of employees. These programs enable employees to properly exploit their potential while developing leadership skills and talents needed by the company in all sectors and in all countries. Its current CSR programme promotes employees equality regarding diverse cultures. According to the first Employee Engagement Survey, Coca Cola has improved the levels of its employee engagement, whereas on the Corporate Equality Index of the Human Rights Campaign it has received a 100 per cent score. Finally, with regard to energy and climate, the company co-signed the Copenhagen Communique. It was a supportive action to the global agreement on climate change. For the second year in the row, it has reduced company carbon footprint. Recommendations Coca Cola was based on the 6 pillars of business ethics i.e. contribution to economic growth, creation and preservation of jobs, contribution to training, protection of the natural environment, contribution to the development of the region and finally contribution to the fight against social rejection (Lantos 2001). To achieve these goals, Coca Cola involved all stakeholders i.e. employees, shareholders, consumers and their movements, and local governmental bodies and NGOs. If the pillars are examined one by one the following can be seen: For the employees, Coca Cola has created a healthy and safe working environment, it is against discrimination (in terms of gender, race, nationality), the remuneration offered to employees is satisfactory (Coca Cola supports that the wages offered are above the average level of wages, and that it implements benchmarking regarding remuneration). Regarding consumers, Coca Cola is famous for its marketing abilities. Given its global nature, it pays special attention to the different cultures of people. Furthermore, it targets both to the moral and sustainable consumption through the production of environment-friendly (regarding the chemical composition, packaging, etc.) products. It has also set up recycling programs for their products and consumer training programs to recycle its products. Coca Cola has followed all the basic rules of the CSR theory, and its programs are successful. Its programs are long term and include many activities. Its strategy includes environment care, dialogue with all stakeholders and is in line with both its history and activities. Coca Cola provides job positions and is taxed. For example, Coca Cola Hellas specifically paid 100 million euros in income taxes. 1,084.1 million euros in salaries and benefits and 2,441.8 million euros to suppliers for materials required e.g. packaging and services. Coca Cola is also interested in philanthropy. In 2007 it gave more than 10 million euros to charity programs. The aim of all these programs is the achievement of sustainable development and where this is not achieved to the desired level, Coca Cola has established the necessary controls to achieve it by changing the rules and models. In this context, Coca Cola uses and social accounting, which is the disclosure of data (other than financial) on the activities of the company in social, ethical and environmental issues. This disclosure is not required by law. Coca Cola publishes an annual Corporate Social Responsibility Sustainability Report, which is included in the material provided to stock exchange markets for investor information. In order for social accounting to present factual and reliable data, Coca Cola implements annual audits and inspections by external partners. At the same time, it has created management systems (including all operational functions) to achieve this aim. Communication with all stakeholders is a key element of its strategy because this is the only way it can achieve continuous improvement in every activity. Consequently, the CSR programs of Coca Cola are considered as highly successful and worthy of emulation by other companies. Coca Cola appears to have long term CSR programs because every year it communicates its actions and its faith in it. The author suggests to continue do so because the global conditions (economic, social) impose CSR programs and on the other hand, it is a way to give value and thus achieve a sustainable competitive advantage. The value includes all stakeholders. The suppliers feel that they cooperate with a reliable company that respects its agreements and society and is a partner who will help them grow. Employees acquire a sense of identity and identification with the company because it respects human rights and recognizes their contribution. Value for the customers because they see that the company produces products that respect human health and the environment in which they live. Value for partners (banks, etc.) who perceive that the company is trying to develop and understand the messages of the market. Value for shareholders because the company remains a leader, understands the needs of consumers, acts accordingly, and as a result it is profitable. Value to society by offering programs that governments cannot provide and aimed at improving the quality of life of people suffering. All these lead eventually to profit maximization and the market value rises and as a result the company is not only profitable but also consumers have a positive opinion about it. Conclusions Coca Cola is a multinational company. As such it has to implement management practices worldwide. Therefore, it establishes standards in all its operations and exploitation of employees, and environmental destruction are out of the question. On the contrary, it implements CSR programs for environmental protection as well as charity programs. It has also never been involved in corruption issues or in issues involving child labour. However, it recognizes the fact that there is always place for further improvements in employee and environmental issues. Therefore, each annual Coca Cola CSR report includes additional practices in these areas.

Blindness and Sight - Nothing and Blindness in King Lear :: King Lear essays

Themes of Nothing and Blindness in King Lear Many of the passages of King Lear, particularly those between the characters of Lear, Kent, the Fool, and Cordelia, all share a common theme. The theme of nothing, as well as the theme of blindness, echoes throughout the play. King Lear is in many ways about nothing. However, Kent, the Fool, and Cordelia make him more than nothing by serving faithfully, speaking bluntly, and loving unconditionally. The first occurrence of the imagery of nothing takes place between Lear and Cordelia. In this particular scene, Lear asks his three daughters to profess their love for him. When Cordelia is prompted to speak, she replies "Nothing, my Lord" (1.1.87). Here, Cordelia acknowledges that her other sisters are only putting on an act for Lear. Since she truly loves him the most, she cannot bring herself to praise him falsely. Instead, she says "I love your majesty according to my bond, no more no less" (1.1.92-93). In this short dialogue between Lear and Cordelia, the word "nothing" is said four times. What's notable is that each time it is said, it implies a different meaning. The purpose of this repetition is to show the audience its importance in the text and to make the ideas and imagery that go along with the word to be clear. By replying "nothing" when posed with the question of her love for Lear, Cordelia implies that there is nothing left to say since her sisters have already said al l that there is to be said. This particular passage, with its usage of the word "nothing" also takes on its own rhythm compared to the rest of the text. In a later passage between Lear, Kent, and the Fool, this imagery of "nothing" occurs again. In the Fool's first speech, he gives both Lear and Kent a little bit of his own brand of wisdom. To that, Kent replies, "This is nothing, Fool" (1.4.126). The Fool tells Kent "you gave me nothing for't" (1.4.128). The Fool then asks Lear "Can you make no use of nothing, nuncle?" (1.4.128) To that, Lear relies, "Why no, boy; nothing can be made out of nothing" (1.4.130). These "nothings" that occur again here all seem to have different meanings as well. Kent tells the Fool that his wisdom is nothing, since it seems on the surface to not make any sense. When Kent tells the Fool this, the Fool tells him that it was just free advise, and that he was paid nothing for it.

Leningrad Cemetery, Winter of 1941 Analysis

Matt Cingari E 110 February 11, 2010 Sharon Olds’ â€Å"Leningrad Cemetery, Winter of 1941† is a very sad and dreary poem. This is because Olds writes about the Battle of Leningrad, a 900-day siege of Leningrad during World War II, and the lifelessness that is going on afterwards. Olds’ word choice throughout the poem is very important to the meaning of this poem. The way that she writes about this battle paints a very clear picture in my mind of what she is describing. Many times thorough the poem, Olds compares life and death many times with different comparisons.Olds starts off the poem by saying: â€Å"That winter, the dead could not be buried. †Ã¢â‚¬â„¢(1) This creates a sad tone for when the rest of the poem. She then talks about the atmosphere of the aftermath of the battle with words that help you create a very vivid picture in your head of what she is talking about. She says things like â€Å"the ground was frozen†(2), â€Å"sub-zero airâ € (5), â€Å"dark cloth† (6), and â€Å"their pale, gauze, tapered shapes†(9). To me, these descriptive words help me create a visual of what is written down because these words are sad and dark descriptive words.Olds also says: â€Å"So they were covered with something/ and taken on a child’s sled to the cemetery/ in the sub-zero air. †(3-5) When Olds says this it makes me think whether she put the word â€Å"child’s† in the poem on purpose. I think she put this in because a child’s sled is used in the winter to have fun; however, Olds says that they are using it as a way to transfer dead bodies to the cemetery. This is because she is comparing life and death by using a sled, which is supposed to be used for fun in the winter, as a transportation device of corpses.When Olds says â€Å"stiff as cocoons that will be split down the center/ when the new life inside is prepared;†(10-11) Again, Olds is comparing life and death by comparing the stiff corpses to cocoons. The ambiguity in this comparison is that the poem says that the cocoon will split down the center bringing new life when it is ready. I think she says this because when she says that when the cocoon splits to start a new life, it could mean that their new life is not here on earth, but in heaven.Though, the cocoon comparison could also mean that the battle was a turning point in the war. This is because Russia gained momentum against Germany with that victory, which did start a â€Å"new life† in the war. â€Å"A hand reaching out/ with no sign of peace, wanting to come back† (15-16) is another comparison of life to death. Olds is saying that the lifeless corpse is still making a gesture saying that the dead would return if they could at any price.She says that those people who died in the battle, the corpses, would do anything â€Å"even to the bread make of glue and sawdust, / even to the icy winter, and the siege. † (1 8-19) I think that the moral of this poem is that life is precious, and that life should never be taken for granted. I think this is because the whole poem is comparisons between life and death, and because she says that the people who have passed away would do anything possible to come back to life, even under the worst conditions, to be loved, to love, and to be with the people they love.

7 Tips for Overcoming Writers Block

7 Tips for Overcoming Writers Block 7 Tips for Overcoming Writer’s Block 7 Tips for Overcoming Writer’s Block By Mark Nichol A would-be teacher was assigned to tutor a boy who was not just reluctant, not just resistant, but actually hostile to reading. The first day, the tutor took the boy aside and asked him to read the first sentence of a book. The boy did so, slowly, haltingly, but he reached the end without much difficulty. Before he had a chance to throw up his hands and go into his â€Å"I can’t read!† act, however, the tutor stopped him, thanked him, and brought him back to his classroom. The next day, the student was permitted to read only two or three sentences before his tutor stopped him. This pattern continued for only a few days before the boy asked to be able to continue reading. What is this, the chorus-of-angels moment in a mawkish TV movie? No, it’s a true story, and it’s an intriguing idea for writers as well as readers (and the first of these seven tips): If you have writer’s block, sit down and write one sentence. One sentence. Even if you want to keep going. The next time, allow yourself two sentences. The third day, stop after three sentences. Avoid the urge to leap to an impressive word count right away. Try for 100, 200, then 300 words. Only then, after about a week, should you set a more ambitious goal. 2. Establish a consistent schedule that you fail to keep only in the case of an emergency. You have commitments and responsibilities, certainly, but if you can watch TV or surf online or exercise each day, you can write each day. Do it on your lunch hour or during your commute if you have to, but do it. 3. Commit to achieving a word count, not persevering for a certain amount of time. Try for 500 words, and then ramp up to 1,000 if you feel up to it. Those counts may not seem much, but at those rates, you can write a substantial article or a short story in a week or two, a short nonfiction book in a month, a novel in a season. (Revision is another matter, and another post.) If your writing requires ongoing research, cut the actual word count in half (and do the writing first), or set aside a given number of days a week to just fact finding. 4. Don’t rewrite until you’re done. If your project is a book, give each chapter a single pass but then move on, and don’t review it again until the entire manuscript is done. 5. There’s no law that says you have to write something in the order in which it will be read. Sketch the beginning and the end, whether it’s an essay or a novel, but tackle the parts you’re itching to get to first. But don’t evade troublesome or onerous sections by repeatedly reworking completed portions. 6. Juggle more than one project. If you weary of one article or story or book, give it a rest and run with another one for a while. 7. Remember the only readership that matters: You. Your goal is not to write the greatest article or poem for how-to guide or epic novel ever created. Your goal is to satisfy yourself. Author Toni Morrison once said, â€Å"If there’s a book you really want to read but it hasn’t been written yet, then you must write it.† And you must do so because you want to read it. If anybody else does, too, that’s just icing on the cake. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Freelance Writing category, check our popular posts, or choose a related post below:20 Types and Forms of HumorOne Fell Swoop5 Examples of Misplaced Modifiers

Essay about Bunnies Want and Babies

Essay about Bunnies Want and Babies Essay about Bunnies: Want and Babies You need to record when you bred the rabbits, keep track of time until 28 days have gone by, and then put in a nest box and bedding (inside the nest box that is). If the rabbit doesn't have babies in 36 days, call the vet, because the babies can't stay inside the doe. It will make her very, very sick and die. After about 28 days, you should start checking your doe's nest box about twice every day. Since you need the exact day they were born on your pedigree, you need to keep meticulous records on all goings-on with your doe, such as mating date(s), the date you successfully palpate your doe and feel that she has babies, birth date, and weaning date. When you do peek in and feel around and there are little tiny babies in the nest box, carefully count them, inspect their color, hunt the box for any dead ones, pick them out, and throw them away, and then leave the mother alone for the rest of the day. Make sure there are no very loud noises around the mother and babies, and make sure no one touches them too much. Both of these could cause both a scattered litter, which is when the mother kicks her litter out of the nest box and they are helplessly scattered around the cage and left to die, or cannibalism, which is when the other eats one, some or all her babies because she thinks danger could be near and she doesn't want to leave her litter there because it could lead her "predator" to her more easily. The litter grows very quickly, there's no doubt, and at about two weeks old, all of the babies will have their eyes and ears open. Do not try to force their eyes open. At about three weeks all the babies will be hopping around the cage with their mother. At this

Urban Sociology Article Example | Topics and Well Written Essays - 500 words

Urban Sociology - Article Example Based on the article written by Mousseau & Mittal (2006: 66), stakeholders who greatly benefit from food aid are not really the less benefit individuals who live in developing countries but the U.S. food manufacturer, U.S. shipping companies, the NGOs, and relief organizations. In the case of food manufacturer, Horizon Milling – a U.S. based company that produces wheat and flour products (Horizon Milling, 2008) sold as much as $1.09 billion worth of grain for food aid operation since 1995. By establishing a strong ties with the U.S. government, the company was able to earn significantly large amount of profit without having to worry about potential competitors that could offer the U.S. government with cheaper prices of similar food products. Since most of the U.S. food aid is given to developing countries in the form of ‘in-kind’, U.S. based manufacturing companies that produces food, seeds, and other farming related products are the ones that earns profit out of the food aid program. The same is true in the case of the U.S. shipping companies since the 1985 Farm Bill requires 75% of the U.S. food aid to be shipped solely by U.S. vessels. (Mousseau & Mittal, 2006: 66) Given that the United States is considered a developed country, the volume of food products that is shipped to developing countries under the said food aid program is significantly less because of the high prices of U.S. food products and the shipping cost via U.S. vessels. For this reason, it is arguable that the U.S. food aid program is not really focused on minimizing the global hunger but a way of strengthening its own economy by allowing the food manufacturing and U.S. shipping companies to earn more profit from the said program. The main focus of the U.S. food aid program is to increase the sales and profitability of its local food manufacturers and shipping companies rather than

Works of art as inspiration grade 8 Essay Example | Topics and Well Written Essays - 1000 words

Works of art as inspiration grade 8 - Essay Example nts in describing the picture, identifying details that could tell about the circumstances during that time, recognize things, places, people or facial expressions that would inform about the setting. It also aims to develop the children’s critical thinking, expressing their criticisms in words in an organized fashion, naming things they observe in the picture and relating what is happening in the picture to their experiences and observations. In addition, the students should be able to infer from the picture what it is all about and discuss with their classmates whatever information they grasped from the picture. The lesson will start with an introduction of the painter and his painting: Paul Kane is one of Canada’s most popular painters who was born in Ireland in 1810 but emigrated to York, now known as Toronto, by the age of nine. He travelled a lot to many places to learn from the masters in the field of painting which enhanced his skill and allowed him to meet people who eventually inspired him in his work. Scene in the Northwest is just one of Kane’s many paintings which became very famous because it is now recorded to be the most expensive painting from a Canadian artist doubling the price of the second most expensive Canadian painting (National Gallery of Canada Archives). Presenting the picture, the lesson will be executed in a similar fashion to this: Student C: The ice is thick and it is impossible for cars to travel because they might sink in or get stuck on the road. Also, there are not many people in the area so there are probably not much stores or gasoline stations where they can buy their needs or ask help from in case their car can not move. Student C: The area behind the people is very wide but there are no other people or houses besides those we can see. I think they are in a place like the northernmost or southernmost parts of the globe where only scientists go to, to study the weather there or find new discoveries that can make them

ADA and OSHA Essay Example | Topics and Well Written Essays - 250 words

ADA and OSHA - Essay Example Employers should review all existent policies on disabled employees and amend them to align with the ADAAA. This may require the employer to identify circumstances where the company denied a request for accommodation, or asserted that the worker is not disabled as per ADA. Supervisors and the HRM should be adequately trained in order to engage effectively with the detail-oriented interactive accommodation process mandated by ADAAA (Goren, 2010). Employers should be more flexible in implementing policies that pursue ADAAA broader coverage, and more relaxed standards for availing reasonable accommodations and reporting mechanisms. The aim of ergonomics is to minimize stress and eliminate injuries and disorders associated with the overuse of muscles and repeated tasks. OSHA should develop an ergonomic standard that responds effectively to occupational safety and health, and ensure that all business owners have implemented an ergonomics program to prevent or control injuries and illnesses through the elimination of, or reduction of worker’s exposure to musculoskeletal disorder risk factors (Twomey, 2010). The General Clause imposes an obligation to employers to provide workplaces free of recognized hazards by furnishing their employees with employment conditions that are free from probable hazards that might yield death or severe physical harm, whether or not there is an OSHA standard. According to the General Clause, employers must take all available abatement actions that are feasible to eliminate these hazards (Twomey, 2010). In instances where an employer fails to adhere to do this, OSHA can inspect and issue a citation as stipulated by the General Duty

Assignmen From Readings Essay Example for Free

Assignmen From Readings Essay This document includes ACC 340 Week 2 Assignments from Readings ACC 340 Week 2 Individual Assignments From the Readings Write a response to the following assignment from the Core Concepts of Accounting Information Systems text: Chapter 3: Case Analyses (The Dinteman Company) Format your response consistent with APA guidelines. Business Accounting Accounting Information Systems I ENTIRE COURSE Phoenix University Pick out classes that are challenging and interesting to you instead of the ones that people think are very easy. Giving yourself a challenge is rewarding. You are sure to gain more knowledge from tough courses, and you might make connections that will benefit you later on.

FedEx Turnover Rate and Human Resource Strategies

FedEx Turnover Rate and Human Resource Strategies In a recent literature, Bohlander and Snell (2009, PP.93) argued that Employee turnover (rate) or turnover (rate) refers simply to the movement of employees out of an organisation. Actually, it described how long employees tend to stay or the rate of traffic through the revolving door. Low turnover (rate) is helpful to the organisations, which indicated organisations retain employees by different HR programmes (Phillips and Connell, 2003, PP.2). As a common problem, high or low turnover (rate) can be caused by following reasons. 2.2 HR Programs in FedEx 2.2.1 Peer Recruiter Reichert (2010) has written and demonstrated that, in the whole country (U.S.), there are 25 National Recruitment Centers which are developed by FedEx to provide its mangers a much qualified employees during the interview process. Under the direction of regional personnel offices, these centers play the function of screening all applicants. A program called Peer Recruiter was introduced at each of these centers, helping to conduct a professional recruit and to screen applicants. The name of Peer Pecruiter has indicated that the peer recruiters will have a relative working recruit experience when doing an interview for applicants. In this way, the program can not only help select proper recruits, but also provide a chance for applicants to learn more about the expectation of the FedEx and their positions. The retention of FedEx is related with employee relations and recruitment. FedEx really cares about employee and FedEx begins its retention efforts through centralizing the recruitment performance. There are many recruitment centers of FedEx around the world and it develop centers for the managers that with a better qualitied applicant to interview. The recruite program can play the role to help screen applicants and professional recruiters process. 2.2.2 People Service Profits A successful recruitment is certainly important for a company, but the problem is how to retain those applicants. In the opinion of Smith (2009) who is the CEO of FedEx, he said that FedEx has the simple managerial concepts and effective translation them into action. He called them as People-First Philosophy. This philosophy understood by FedEx from these concepts can be defined as People Service Profits which is Purple Promise,- a simple corporate philosophy . FedEx emphasizes that people comes the first, because they believe people make good business sense and the abilities of people are the basic for everything good of FedEx. Therefore, the secret of FedExs success and employees loyalty can be explained as its Employee Friendly HR Practices. (FedEx Express, 2002) 2.3 Programs help to reduce the turnover (rate) 2.3.1 The Recognition and Reward Programs (Motivating Employees) FedEx believes that career advancement is not the only way to increase the growth, and the recognition and reward programs can also work well to reinforce desired behaviour, such as customer focus and quality. Besides, as effective approaches, those programs also keep their employees motivated and to deliver high-quality service. FedEx is willing to acknowledge the efforts of their employees. Because the important function of acknowledgment can motivate and satisfy workforce, as well as stimulate new ideas and cultivate better performance and team spirit. (Global HR, 2008) The Bravo Zulu Program is one of the recognition and reward programs with this goal, recognizing the performance of its employees when they surpass their normal job responsibilities. There are wide recognition approaches, including nonfinancial Bravo Zulu appreciation letters, cash appreciation or noncash awards presented by management, etc. (Shetty, 2011) Shetty (2011) stated that The Suggestion Awards Program is another recognition and reward program in FedEx. Just as the name of the program has implies, employees are encouraged to put forwards ideas to improve companys operations. Of course, those ideas should be about productivity improvement, revenues increasing, lowering cost or promotion of safer working conditions, etc. In FedExs reward process, one of the nice things is that the customer, who has voice in selecting outstanding service, is involved in the process. If the full-time employees have fulfilled service to their customers with full hearts at any time, they will win The Golden Falcon Award. The basis for these awards nominations are consisted of unsolicited internal and external customer letters citing outstanding performance. Every month, the winners of these awards will be announced by company video programs and publications and will receive shares of stock as well as an award. The Five Star Award is FedExs highest award which is given to individuals with outstanding performances. These performances always can materially contribute to profitability, corporation enhancement, and teamwork. Officers, managing directors, managers or senior managers, and non-managerial employees are eligible for the award. (Reichert, 2010 Trimble, 1993) 2.3.2 The Communication Programs The Communication Programs Concepts Open Door Procedure A process for dealing with employee questions or complaints regarding corporate policy Guaranteed Fair Treatment Procedure An employee appeal process for having an issue or complaint heard Survey Feedback Action A key employees relations and satisfaction program Table 3: The Employee Communication Programs The candid communication with the employees has contributed a lot to the successful relationship and retention in FedEx. Smith (2009) emphasized on the thinking of finding the resolution of a problem. He pointed out that enormous times will be spent in dealing with the internal employee response program by FedEx. The most important point in this program is an Open Door Procedure. In the open situation, employees will be encouraged to freely say out and find out solutions to the controversial, disagreeable or contrary problems existing in the current policy. (Reichert, 2010) In Reichert (2010) study, he stated that a relevant fair and open solution to the complaint of the FedExs employees is the Guaranteed Fair Treatment Procedure which involves three basic steps. The first comes to the management review which will have the result within seven days, employees should submit a writer complaint letter to the members of management to describe the issue. Then, the members of management check all the information related to the issue, grasp the facts, make a fair decision and hold an individual meeting or telephone conference to discuss the decision. Finally, the management review will open the decision by writing it in paper, letting the complainant and personnel office know the result. (Reichert, 2010) The second step comes to the officer review. A vice president or a senior vice president of a division is the major conductor. After the result of the first step has came out, the complainants will have seven days to submit a written complaint letter to the officer review, if they disagree about the decision made by the first step. (Reichert, 2010) The last step is the executive review. The complainants can submit their complaints to the Employee Relation Department within seven days. Then the department will investigate, prepare and establish a GFTP case file to the Appeals Board. The Appeals Board reviews all information related to the issues again and makes a decision of supporting or overturning. The Appeals Board will respond to the complainant by written and copy a same one to personnel. As a result, the complainant and company will be bind on the final decision made by Appeals Board. (Reichert, 2010) The Survey Feedback Action (SFA) Program which evaluates the employees relations and satisfaction. From the beginning of the manual survey to online survey, the pattern has been changing. However, there is an important thing which has not changed. Employees participated in this survey, through gathering the results to develop and implement managers corrective action. With the continuous improvement of employee satisfaction, FedEx retains the employees, as a result, the turnover rate will lower. (Trimble, 1993) 2.4 Advantages of the HR programs for employees and FedEx 2.4.1 Advantages of the HR programs for employees Tangible evidence can be found in FedEx, the employees have the chance to know what they will obtain. FedEx strictly insists on a promotion procedure within its policy and career advancement policy. Every employee can be informed the opportunities by the On-Line Computer Job Posting System(Job Change Applicant Tracking System), the notices will be posted throughout the company if the position is open, making everyone see the position demand. The open position is generally taken up by the employee who works inside the company. Unless there are truly no qualified applicants inside, the company will begin to search outside. Therefore, employees have sufficient opportunities to advance in FedEx. Besides, Tuition Refund Program is another popular career advancement tool for employees. With the program, employees who go for further study or training will be reimbursed by company. Many students are employed by the company in the main hub and other locations. (Reichert, 2010) According to the IBS Center for Management Research website (2003), FedEx believes that the employee retention and relation have much to do with the employees development, communication and motivation. Keeping looking for approaches to improve their employee training, FedEx carried out an Interactive Video Instruction (IVI) in 1986. The new information training and test preparation are applying to IVI which contains job knowledge tests for employees twice a year. The most important advantage of this program is that employees can use their spare time to learn and train themselves. Each employee can formulate his or her own learning pace and the training can be repeated as many times as their need. FedEx notes that IVI makes 60% of the training time to be reduced and information to be standardized. The employee compensation is organized to stimulate new ideas, acknowledge individual effort, promote teamwork and encourage outstanding performance. The compensation programs are the blend of benefit plans, pay programs, and quality of the work programs. FedEx Express gives these types of programs with regard to both full time and part time employees, that enable the arrangement of employee can be flexible and support them to have more time with their familises. The most important element attributing to the success is the action. As Smith (2009) said, many local part time jobs are employed by the company as local full time jobs. However, the employees who are senior and from the outside local region will oppress them and hinder the chances for the part timers to advance. A program is set up by FedEx to solve the problem and keep high value employees. Under the program, the part timers will gain credit for local service. 2.4.2 Advantages of the HR programs for FedEx FedEx should implement the People Service Profits Philosophy. The question like what your expectation on me, and what do you expect me to do? always comes first. FedEx uses the Extensive Orientation Program to explain its values to employees and tries to spend sufficient time to answer that question. For FedEx, Smith (2009) thought there are three important things: carrying cargo, letting employees to know its plans and making sure employees to learn that besides earning salary. There must be some ulterior reasons or some higher-level goals of working. It is necessary for employees to set up their goals and receive rewards for their job well done. In addition, employees can also influence the contents which they have done and methods with which they done. (Trimble, 1993) There are two programs used by FedEx to help its employees fit their jobs. The first is Leadership Evaluation and Awareness Process Program which gives a opportunity of the non-managerial employees to seek managerial positions which can help them to learn more about the management job. Besides, the Job Change Applicant Tracking System (JCATS) is also applied to help post job in FedEx, by which employees can know what jobs are open in time. (Shetty, 2011) In 2010, New York Times claimed that the Fortune magazine has recognized the FedEx Corporation as one of the 100 Best Companies to Work For of America. It is the only shipping company that list on the top 100 in Fortune and it has been maintain the position for 10 times in the past 11years. From the analysis, some positive trends emerge, which can be regarded as an interactive functions that are the HR department is doing good things with the purpose of keeping their employees happy, and in turn the satisfied employees are doing better to make profits for FedEx in PSP philosophy. The HRM creates great atmosphere, which brings a competitive advantage and a numerous qualify people into FedEx to make their good contribution to the company. FedExs HRM performance is beyond all of competitors. It is known as a company with very friendly employment system. In addition, 3% of FedExs total expense is put in training programs, which is six times more than other companies, such as Executive Education Programs and so on. Because of those training programs, FedEx can keep its turnover rate at a lower levle than its opponents. (Trimble, 1993) The FedEx survey or action or feedback program is a survey of employee attitudes to act as the GFTP and other communication tools. In order to improve its department ability, management applies the survey to decide their next actions. However, the survey is anonymous for maintaining the fairness of attitudes. In the past 13 years, every group and work unit in FedEx can see the survey in public and management never receive any individual responses. The reason is that all managers must meet, discuss and settle the problems that the employees have been put forwards, in less than six weeks. The manager whose feedback score is low should take the corrective actions to develop and improve themselves to be better. FedEx believes that people may actively involve themselves into the matters of company if they feel their influence to act on the real things.

Huck Finn :: essays research papers

My heart wuz mos’ broke bekase you wuz los’,†(Pg. 85) was what Jim told Huckleberry when he found him again after they had been separated. This is a perfect example of how much Jim sincerely cares about Huck. Huck definitely has a very close and father-like relationship with the runaway slave, Jim. On the other hand, his real father, Pap, is less of a father figure to Huck than a runaway African American slave. Pap is very violent and abusive towards Huck. By looking at Huck’s relationships with Pap and Jim and how they are different and similar in some ways, Huck’s relationship with Pap, and Huck’s relationship with Jim the reader can see how they all relate. Although the relationships between Huck and Pap and Huck and Jim may seem extremely different, they are also quite similar in some ways. Both are father figures for Huck in a way. Although Huck is related to Pap through blood, Jim, who is a slave, cares more for Huck and is more nurturing than Pap is. â€Å"Come in, Huck, but doan’ look at his face - it’s too gashly.† (Pg. 50) Jim said this as he found the body of Huck’s father, Pap. This shows how Jim didn’t want Huck to be upset by knowing that his father is dead. Also, Huck is in danger staying with both of these people. With staying with Pap, Huck is in danger because of his father’s abusiveness. Jim and Pap are also alike because of the fact that both of these people don’t like their place in society. Pap wants to be wealthier and higher up in society, whereas Jim only wants to escape slavery and own himself. Pap is a very violent drunk. He lives on the outskirts of town, and goes into town only to get alcohol and become intoxicated. â€Å"I borrowed three dollars from Judge Thatcher, and pap took it and got drunk, and went a-blow-ing around and cussing and whooping and carrying on; and he kept it up all over town, with a tin pan, till most midnight; then they jailed him, and next day they had him before court, and jailed him again for a week.†, (Pg. 21). This shows further how Pap is a horrible role model for Huck and a drunk. One night, because of his drunken stupor, Pap tried to kill Huck and almost succeeded.

Mind/Body Problem Essay

The mind/body problem is the problem of specifying the relationship between the mind and body. Before further explanation of this issue, it is important to fully understand each term as it is being used throughout this paper. The mind, as I will call it, is representational of the consciousness of an individual. This is to say that the part of a person which determines will and choice, the experiences and sensations are collectively referred to as mind. The body, at times more specifically, the brain, denotes the physical aspects of a person. This is inclusive of the physical mass, neurons responsiveness to stimuli, and physical location. Now, with a more complete understanding of mind and body, one is able to return to the issue of the relationship concerning the two. One way to view this subject is to think of it as defining the relationship of mental states and brain (neural) states. While philosophers have not reached a definitive explanation to this issue, the years have provided ample time for a few prominent theories to develop. It may be thought that science could provide an answer to our problem, though this is not the case. While science may give us insight to different functions of brain states that correlate to mental processes, it does not definitely prove how they are related or why. This can be explained through the point of view perception. Science can give a clear understanding of how the brain functions; it can paint a rich picture of the inputs and outputs. Science may also have the ability to explain what feelings and emotions are. For example, it may be able to explain biting into a summer peach and describe the taste. However, science cannot experience the way a summer peach tastes to me, as an individual. It cannot feel the way I do whenever I think about my mother. This is the difference in the third person perspective (the only one that science is truly able to offer) and the first person perspective of the individual actually experiencing the situation. While it seems as though there is a causal relationship between the mind and body, meaning that the mind affects the body and the body has an effect on the mind, the question still remains as to how this interaction functions and why. It is at this point that philosophers provide different solutions to these questions. The dualist perspective offers that the mind and body are two completely distinct ontological entities, whether in composition, function, or interaction. Conversely, the physicalist argues that the mind and body are both explainable in physical terms because there is nothing more to this world than the physical aspects. This is to say that the mind is of the same stuff as the body because in fact, they are the same. The mind is simply a process of the physical brain. Frank Jackson utilizes a mind experiment in his writing, What Mary Didn’t Know to challenge this thought of physicalism. Jackson asks his readers to imagine a woman named Mary who is confined to a black and white room. She is taught through a black and white screen everything that there is to know about the physical nature of the world. According to physicalism, she knows all there is to know. However, one day Mary is taken outside of the black and white room. At this time, she will learn what it is like to see and experience the color red. According to Jackson, Mary learns something new; something above and beyond all of her physical knowledge of the world. If this is the case, that would result in the fact that there are some things in the world that are not physical things. Jackson’s argument may be structured in a way that clearly defines his point. Mary knows everything physical there is to know about other people. Mary does not know everything there is to know about other people. It follows that there are truths about other people that escape the physicalist’s story. Utilizing the knowledge argument, Jackson asserts that because Mary learned what experiencing the color red is like, that she learned something new and gained knowledge about something outside the physicalist’s argument. This, in Jackson’s perspective, discredits physicalism because if while in the black and white room Mary knows every physical fact, then she must know everything. However, by gaining a new experience and learning something outside of the room, then there are things that cannot be explained physically. Jackson argues that learning on a black and white screen isn’t enough to learn about mental life. It is not enough to learn about the qualia of experiences. These qualia refer to the individual qualitative feelings of an experience. For example, what tasting a ripe summer peach is actually like to experience. Therefore there must be something more to the story. Taking a different view, Colin McGinn offers his perspective on the mind/body problem in his writing, Can we Solve the Mind—Body Problem? McGinn suggests that no, we cannot solve the mind/body problem and therein lies our solution- that we should not be worried about this issue because we will never be able to solve it. McGinn maps out several reasons to support his conclusion. He begins by explaining why previous attempts of explanation have failed to clarify the mind/body problem. McGinn states that previous arguments use one of two tactics. The first is to resort to the use of supernatural means. McGinn says that this is just as â€Å"extreme as the problem†, meaning that proving this premise is just as difficult as the conclusion it is designed to support. Furthermore, he says that other arguments employ the use of explaining mental states through physical properties of the brain. This proves problematic as well. McGinn offers a different avenue, it is what he calls, cognitive closure. He believes that there is a natural explanation for the way in which the mind and body interact with each other but that we, as humans, are closed to its explanation. He proposes his argument in this way: Human minds are similar to biological bodies in which that they have different levels of capacity and cognitive capability. Even though a mind may not possess the cognitive ability to understand a concept, this would not imply that the concept is untrue. He uses the example of the light spectrum. While humans can only view a small portion of the light spectrum, it does not discount the other levels. The same principle may be applied here. Furthermore, an idea may be completely cognitively closed if there is no possibility of any mind being able to understand it. However, the same standard of its truth value remains. McGinn argues that the mind/body problem is an issue that is completely cognitively closed to humans. Therefore, no matter what advancements in science or technology that may occur, it will still never be enough to understand the mind/body problem. This should give humans some peace of mind. McGinn says that there should be not need to worry about solving an issue that can never be solved. Keeping McGinn’s paradigm of thought in mind, once again consider Jackson’s article, What Mary didn’t know. While Jackson seems to offer a strong argument, McGinn may object to it on the basis of his first premise. If the human mind is cognitively closed to certain levels of knowledge, then it is impossible for Mary to learn everything there is to know in her black and white room. In fact, it does not matter where Mary receives her learning, she will never gain complete knowledge. Her limit would reach the level of knowledge in which her brain is cognitively open to her. While it is true that Mary would have the knowledge of everything that humans could possibly understand; she still is not all-knowing. By denying Jackson’s first premise, it renders his argument invalid.

Leadership In Action

A.   IntroductionThe paper to be shown herein particularly highlights the leadership skills of an IT Operation’s Team Chief in a Call Center Agency.   Call Centers are primarily known for assisting clients in facing troubleshooting issues with the client’s computer-operating procedures. Through a phone call from the client, the agents are able to connect themselves with the problem and thus be able to solve the issue though instructional details given over the phone towards the clients.The work of Call Center agents is most likely ranging from 24/7. This means that the shifting of schedules are reshuffled every now and then for the agents to be able to meet the 24-hour operation of the company. Indeed, seeing this situation, it could not be denied that this type of organization certainly needs an enthusiastic set of managers who are supposed to lead the tea, in getting the best results of the company while giving the clients the best service that they ought to recei ve.   In this particular manner, the author of this interview report decided to talk to one of the managers of the said Call Center Agency so as to be able to look deeper on how managers of the said type of organizations keep up with the challenges of meeting the different responsibilities left in their care which includes keeping up with business competition and empowering the workers in giving a quality performance for the entire organization.B.    Manager’s Basic InformationsFor the sake of privacy purposes, the manager noted here in would be referred to as â€Å"Mr. Team Chief†. The said individual agreed with the said title to be used in behalf of his identity to be able to cover his true name. He is among the ten other team chief managers of the IT operations management team. Like the others, he is assigned to a certain pool of agents whom he has to work with everyday. For at least two months, they are given the chance to empower a certain group, then after w hich they are transferred to other groups for the sake of establishing camaraderie among all the workers and inciting better motivational procedures to all the employees. (Goleman, 2000)Each pool of agents consists of at least 15 members each. The organization gives incentive to the agents who are able to reach an 80% performance level with the calls that he or she assists each wee. It is then the responsibility of the Operational Management’s Team Chief to help the employees reach this particular goal. Through assisting them with the difficulties of answering some of the most technical questions, the manager is able to give them the support that they need at work. However, the responsibility of a Team Chief does not end there. Aside from particularly supporting the team, he is also responsible for motivating them in a way that although the work id quite tiring, the agents would feel that what they are working for is all worth the efforts. Facing the different conflicts that the employees engage with every now and then is also left in the care of the team chief to resolve.C.   Organizational Behavior Management SectionIt has been mentioned earlier that the manager interviewed herein is held responsible for motivating, assisting and disciplining at least 15 call canter agents left in his care every time he goes to work. Not to mention that his job also requires him to possess a certain amount of considerable knowledge about IT operations, he also is accountable for having and applying sound judgment when several difficult situations arise. TO breakdown the topics on management that have been discussed by the author of this report with the manager, the following subtitles shall separate the issues basing from their impact on human behavior management procedures:People MotivationIt is the company’s protocol to reward a call center agent who was able to reach at least 80% satisfaction on the calls that he or she received in a week. It is then the r esponsibility of the team chief to assist others in reaching that particular goal. To be able to do so, â€Å"Mr. Team Chief† said that he opt to have empowering meetings 15 minutes before each shift. Once he is on the floor, he makes it a point that he is not just staying in his sit but instead he roams around the work areas of his team and sees to it that they are simply doing the right thing, Once a successful call has been delivered by an agent, he never forgets to acknowledge them and give them commendation. He added that in this job, he learned that making the people feel that they are of great worth to the company and the hard work that they put forward for the organization is given high regard is much better than motivating them in terms of monetary allowances.Punishment and PoliciesSince the shift of the agents is reshuffled every now and then, the organization allows at least a lee-way of three minute on floor preparation before the actual job. This means that the t ime listed on the schedule sheet given to the agents are at least three minutes earlier than the actual hour of operation. Hence, there is no excuse for being late. However, there are at times those agents who simply cannot arrive early because of some circumstances. Hence, what he does is to allow them three times of being late then on the fourth, they are held form work for at least an hour away from their schedule, this way they would not be paid for the first hour of their job even though they would work. This is just among the policies that â€Å"Mr. Team Chief† deals with. He usually deals with this particular problem making it one of the most overused policies in his team.Decision MakingThe usual; decision made by Mr. Team Chief is naturally on the track of whether to consider a call successful or not. The 80% satisfaction in the customer service given by the agents to their clients is scaled by the managers themselves. There is not a machine-based program that determi nes this particular progressive report. Hence, it is in their discretion if they are to flag a certain call successful or a failure. This then subjects them to being highly objective, not being influenced by favoritism and is completely guided by the essence of professionalism in their job. (Collins, 2001).Facing ConflictsAt some point, the employees get stuck with conflicts with each other, particularly because of their individual dispositions at work. Form this particular perspective, Mr. Team Chief tries it so hard to become much objective in listening to the disputes of the employees while trying to assess the roots of the problem. Once the root of the dispute has been resolved, the manager tries to fix the issue through helping the employees see the situation in each other’s perspectives, putting each other in other’s shoe on the aim of helping them see the situation in the implication of values depending on the personality of each employee. (Gottee, 2000)Pursuing the Breaking Ground for TeamworkIt is very important to work as one towards one [particular goal for this type of organization. This is the reason why for the manager, it is important to understand what is it that actually empowers his people to work on their performance in giving their job the best shot that they could provide the clients and the organization as well.   (Brown, 2002)The Implication of Leadership PrinciplesIn the book Spiritual Dimension of Leadership, the authors of the said reading material deliver their points of views on how to develop the intellectual insight regarding and spiritual beliefs. Based on the achievements of the authors Dr Paul D Houston and Dr Stephen L Sokolow, their main points are to express by public education the true meaning of faith in leadership and how to become a more enlightened leader, by having a common purpose and common vision. Through the said book, they discussed their hopes and dreams for themselves as well as for the public ed ucation, for the different leaders and for the world.Their major goal is to build a strong public education that will help the children to easily enhance their skills, and to support the needs of the students primarily with regards the moral and spiritual values. Thru public education, the different kinds of beliefs can easily be discussed in formal and legal ways, and public education is the best opportunity to build different essential concepts that will connect the people within the human society. Another goal that these two authors frequently develop is the â€Å"Dimension of Leadership†, though leadership is a great privilege to a person who has the chance in having the skills needed for it, the authors define the exact value of what are the valuable insights that a perfect leader should have. Also the responsibilities of the leader, which should always be his major priority for the benefits of his community; this will lead to a wellness and successful organization in th e society that he serves. Wise leadership in spiritual, moral, and educational program is one of the major keys in a certain country’s future success; it is the best way to create a fruitful result that can give hope to the citizens of a particular society.Moreover, in order to build and have better leadership status in the future, the authors of book entitled â€Å"Spiritual Dimension of Leadership† provide some important guidelines that will fit to the prospective leaders. They offer the eight key principles that can lead to a prospective leader to become a valuable and enlightened leader, it is important to discussed this eight key principle in order to understand and enlightened the important point of views on how to become a better leader and spiritual adviser to the societies and communities. These are the following guidelines that a prospective leader should have to seriously apply and understand carefully in order to empower his leadership.Intention- In leaders hip it is important to know what is the real intention of the leader in his activities and programs, because all the related activities that are usually directed by the leader and provided by the members will always reflect his physical and moral values.Attention- A true leader must always visualize the needs and benefits of his team; in order to develop a progressive idea the leader should always give his full attention to the programs and activities that are very beneficial to the community.Unique Gifts and Talents- Special skills and talents are God given gifts to every individual; it is also temporarily stored to human body, by building and developing a set of better programs and activities, leaders are extending their best to use their skills and intellectual thinking to provide a humanistic and unbiased leadership to his community.Gratitude- Leadership is not all about the giving of commands and duties, in order to achieve the main goal; an acting leader should have an interpe rsonal emotion, greater acceptance, and dipper appreciation for handling a serious obligation, also by receiving a lively sense of favors grateful acceptance is also required in order to have a better leadership practice application.Unique life lessons- Though leadership is always creating some comparisons, developing uniqueness is a big factor to create a better relationship towards other members, by using personal experience to provide a useful knowledge, â€Å"Unique life lessons† is a big contribution in having an enlightened leader.Holistic Perspective- This kind of principle is also required to inspire the members to also achieve their goals. By emphasizing the importance of the members in the society, through the implementations of the holistic perspective true leadership will be more effective.Openness- To achieve a wise leadership especially in education, openness is a big impact to create a better leadership. Leaders should always be open-minded in terms of the idea s and theories that are represented by the members of the public constituents. Any problems should seriously be discussed properly.Trust- The most important things that the leaders in spiritual and educational area should apply is trust, leaders should always create their different perspectives as well as the progressive idea on how to lead a certain group; however, trust is the major factor in continuously aiming and becoming a leader. However, trust remains to be the core reason needed for the leadership skill applications to be successful enough for the organizations being served.If the insights written within the pages of the book being discussed in here will always prevail within the society’s leaders, it could be easily expected that better days are ready to come ahead as the future generation of human civilization sprouts out to serve the different countries around the globe. The book indeed provides the most necessary inspiration that leaders need to posses in leading the nation or any other social organization, trust and knowledge that would lead to a more successful future and a more effective leading procedure.ConclusionFrom this particular presentation, it could be noted that managers are expected to deal with different arenas considering human resource empowerment as well as improving their performance level for the sake of establishing a fine reputation for the organization through the works of the agents. It is very much appealing how Mr. Team Chief insisted on the fact that what managers usually forget is that the motivation needed to fire up the interest of the workers in performing at their best is not at all times based on monetary measures. Sometimes, simply acknowledging them for a job well done already does the trick of motivating them to work well. The sincerity of the manager to help the employees bring out their best makes the essence of management a real gift to any business organization.Interviewee:Patrick Mendoza. (2007) Clie ntlogic Philippines. (Online Interview Through Chat Permission from the Clientlogic Administration). Loakan, Baguio City, Philippines.Further Readings:Collins, J. (2001). Level 5 leadership: the triumph of humility and fierce resolve. Harvard Business Review, 79(1), 67-76.Goffee, R. & Jones, G. (2000). Why should anyone be led by you? Harvard Business Review, 78(5), 62-70.Goleman, D. (2000). Leadership that gets results. Harvard Business Review, 78(2), 79-90.Brown, L. M. (2002). Click here  to access a review of Kouzes and Posner's book, The Leadership Challenge.Paul D. Houston , Stephen L. Sokolow. (2006). The Spiritual Dimension of Leadership: 8 Key Principles to Leading More Effectively. Corwin Press.